Equality, Diversity and Inclusion in the Gambling Industry


London, UK
Tuesday, May 22, 2018

This conference is designed to help give gambling operators the tools you need to develop and implement a culture of diversity and inclusion.

Gambling as an industry is not traditionally associated with diversity however more and more research shows us how it is clearly linked to business success and innovation. In fact according to McKinsey research, companies in the top quartile for gender diversity are 21% more likely to have above average profitability than companies in the bottom quartile.

Operators are competing to recruit and retain top talent with other industries who actively demonstrate clear inclusion policies. Even when we do manage to attract the right people we then need to ensure their experience within our organisations is a positive one through development strategies and policies which remove unconscious bias and promote advancement.

The regulators are driving an agenda of putting the consumer at the centre and that makes good commercial sense too. Operators who can be reflective of the diverse potential market will be best placed to realise the benefits of these opportunities.

Public opinion is clear, social responsibility is important and businesses who deliver on an agenda to promote equality, diversity and inclusion are sure to prosper in this climate. It’s the right thing to do and ultimately it’s good for business as well.

Who should attend

    Senior management at gambling operators
    HR professionals at gambling operators
    Recruitment professionals and Talent Managers at gambling operators
    Heads of Compliance at gambling operators
    In-house lawyers at gambling operators
    Public Relations professionals within gambling operators
    Consultants working with the gambling industry
    Anyone working within or alongside the gambling industry who is interested in equality, diversity and inclusion.


Time slots are provisional and exact timings may be subject to change.

09:00 Registration and refreshments

09:30 Opening remarks from the chair

Bahar Alaeddini, Partner, Harris Hagan

09:40 A view from the regulator

Neil McArthur, Executive Director and General Counsel, UK Gambling Commission

10:10 Tracking progress – All-in Diversity Project

Kelly Kehn and Tina Thakor-Rankin, Co-Founders, All-in Diversity

10:40 Equal education – helping all students understand career options in gambling

Rachel Jones, Chair of the Board of Trustees, YGAM

11:10 Networking coffee break

11:30 Panel – The benefits of diversity. Driving profit, attracting and retaining talent,

improving investor and customer relations, making better business decisions, targeting more diverse customers and more.

David Balls, Group HR Director, Rank Group Plc

Beth French, Wiggin LLP

Lindsay Beardsell, Group General Counsel, Ladbrokes Coral Group

Sarah Gardner, Executive Director, UK Gambling Commission

Susan Standiford, COO, Zeal

12:30 Fireside chat – Gender pay gap reporting obligations

Hannah Gannage-Stewart, Deputy Editor, iGaming Business

Kevin Poulter, Partner, Child & Child

13:00 Networking lunch break

14:00 Metoo.wtf – Glassdoor on equality, using networking and peer review to help drive the agenda

Laura Da Silva Gomes, Director Silverfish CSR

14:20 Sex and gambling – exploitation, objectification and targeting cross

addiction through links to pornography

14:50 Diversity driving innovation, innovation driving diversity

Lydia Barbara, Head of Innovation, Microgaming

15:20 Networking coffee break

15:40 Panel – Creating a culture of diversity throughout the entire organisation

Moderator: John Hagan, Partner Harris Hagan

Caroline Lacey, Odgers Berndston

Anna Hemmings, CEO, GamCare

Micky Swindale, KPMG

Tina Southall, Director of People, Gamesys

16:40 The changing face of the customer – developing product for a diverse audience

Johan Törnqvist, CEO, Play’n Go

17:10 Closing remarks and close of conference
Venue:   London Venue

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